2 Year Warranty Coverage 

LuxmorTime.com takes pride in the warranty that will accompany your purchase. Your watch purchase will carry a 2-year warranty coverage or longer coverage when the manufacturer provides a more comprehensive warranty plan.

The Warranty Applies To The Following:

  • Manufacturing defects
  • Watch movement
  • Battery replacement

The Warranty Does Not Apply To:

  • Scratches or changes to the finish
  • The glass or crystal
  • The crown or stem
  • The case, strap, or bracelet
  • Damage caused by excessive wear-and-tear and/or physical abuse
  • Damage resulting from wear under conditions exceeding the watch manufacturer’s water resistance limitations

This warranty is valid only at LuxmorTime.com. All warranty service must be performed by LuxmorTime.com. The warranty is voided for any products opened or serviced by any other party.

LuxmorTime.com will repair or replace the product, including the cost of all parts and labor during the warranty period.

Warranty return parcels must be clearly labeled with a return merchandise authorization (RMA) number, which can be requested by contacting us via email at support@luxmortime.com or call at 1-845-547-8570.

Goods must be returned via a traceable carrier, such as FedEx, United Parcel Service (UPS) or the United States Postal Service (USPS), with insurance and delivery prepaid by the purchaser. Parcels shipped collect will be refused. The customer is liable for loss or damage in transit.

LuxmorTime.com will return the repaired or replacement item at no charge to the customer.

With proper care and maintenance of your watch as well as having it repaired by an authorized professional, you will keep your watch running like the magnificent timepiece that it is at all times. As with all of your other purchases, make sure that you understand the details of your warranty at the time of your purchase. You should also keep the warranty that comes with your watch in a safe place with a contact number so that you can quickly and efficiently handle any issues that may arise with your watch.

Talk to an Expert

Call us at +1 845-547-8570,

email us or chat with us.